Riddell Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or SMS.
- Information We Collect
- Personal Information: Name, address, phone number, email address, and any details you provide when requesting plumbing services or estimates.
- Service Details: Information about the plumbing services requested or provided.
- Website Usage Data: Non-personal data such as browser type, IP address, and pages visited, collected via cookies or similar technologies.
- How We Use Your Information
We use your information to:
- Schedule and provide plumbing services.
- Send appointment reminders, service updates, and invoices.
- Respond to inquiries and provide customer support.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
- Text Messaging (10DLC Compliance)
- By opting in on our website, by phone, or in person, you agree to receive up to 4 text messages per month for appointment reminders, service updates, and important notifications.
- Msg&data rates may apply.
- You can STOP at any time to opt out or reply HELP for assistance.
- We will not sell, rent, or share your mobile number with third parties for marketing purposes.
- Sharing Your Information
We do not sell or trade your personal information. We may share limited data with trusted service providers (e.g., payment processors or IT vendors) solely to perform business functions, or if required by law. - Cookies and Tracking
We may use cookies or similar technologies to enhance website functionality and understand user behavior. You can disable cookies through your browser settings, but some features may not work properly. - Data Security
We implement reasonable technical and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. - Your Rights and Choices
You may:- Request access to or deletion of your personal information.
- Opt out of marketing or service texts by replying STOP.
- Contact us for questions or concerns regarding your data.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. - Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. - Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Riddell Plumbing
Phone: 972-682-4860
Email: info@riddellplumbing.com
Website: https://www.riddellplumbing.com